Customer Service

You can contact Customer Service by sending an email to the following email address:

Requests are generally processed within 48 hours maximum (working days).

For better support, please indicate in the subject of your email your order number and the subject of the request:
  • Order/Cancellation
  • Shipping/Order Tracking
  • Returns/Refunds
  • Concert presale code operation
  • Others

You can also consult our help sections:

Returns and Refunds